How Casino and Friends Uses Cookies
This Cookie Policy explains how Casino and Friends uses cookies and similar technologies when you visit https://casino-and-friends-uk.com/, access your account or use any service available through the website.
It describes what these technologies are, why they are used, when your consent is required and how you can control your preferences. This policy applies to visitors and registered users accessing Casino and Friends from the United Kingdom.
Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003, the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable UK data protection legislation.
What Cookies Are
Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website. They allow the website to recognise your browser, remember selected settings and support functions such as secure account access.
Cookies may contain identifiers, technical settings or information about how a website is used. They do not normally contain information such as your full name or payment details. However, a cookie identifier may constitute personal data when it can be connected with an identifiable user or account.
Casino and Friends may also use similar technologies, including local storage, software development kits, tracking pixels, tags and device identifiers. References to cookies in this policy include these technologies where applicable.
Types of Cookies Used by Casino and Friends
Strictly Necessary Cookies
Strictly necessary cookies support essential website functions and cannot generally be disabled through the Casino and Friends preference centre. They are set because they are required to provide a service requested by you, maintain website security or transmit communications over an electronic network.
These cookies may be used to:
- keep your session active while you move between pages;
- support secure registration, login and account authentication;
- record your cookie preferences;
- protect accounts against unauthorised access and fraudulent activity;
- apply age, location and regulatory access controls;
- maintain the stability and security of the website;
- process essential actions requested through your account.
Your prior consent is not required where a cookie falls within an applicable legal exemption. Casino and Friends limits exempt cookies to purposes permitted under UK law.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide a more consistent experience. They may retain your preferred language, display settings, region or other customisation choices.
If you reject functional cookies, the core website will remain available, but some personalised settings or optional features may not operate as expected.
Analytics and Performance Cookies
Analytics technologies help Casino and Friends understand how visitors use the website. They may record pages viewed, navigation paths, loading performance, error messages, session duration, browser type and general device information.
Where consent is required, analytics cookies are not activated unless you choose to allow them. If an analytics technology qualifies for a statutory exemption, it will be used only within the conditions of that exemption, such as producing aggregate statistical information for the purpose of improving the website. It will not be used for advertising, profiling or identifying individual visitors under that exemption.
Advertising and Personalisation Cookies
Advertising cookies may be used to measure campaigns, limit how often an advertisement is displayed and select content based on your interactions with Casino and Friends. These technologies may create or contribute to a profile based on browsing activity.
Advertising and personalisation cookies are optional. They are not placed or accessed before you provide valid consent through the cookie banner or preference centre. Refusing these cookies will not prevent access to essential website functions, although the advertising you see may be less relevant.
Security, Fraud Prevention and Regulatory Cookies
Online gambling services must protect users, accounts and transactions from misuse. Cookies and device information may therefore be used to detect suspicious login patterns, prevent automated abuse, support identity checks and identify attempts to bypass account restrictions.
These technologies may also assist Casino and Friends with age verification, anti-money laundering controls, responsible gambling measures, self-exclusion controls and compliance with legal or regulatory obligations. Whether consent is required depends on the specific purpose and the applicable legal exemption.
Session and Persistent Cookies
Casino and Friends uses both session and persistent cookies:
- Session cookies operate during a browser session and are normally removed when you close your browser.
- Persistent cookies remain on your device after the browser is closed. They expire after a defined period or when you remove them through your browser settings.
The duration of each cookie depends on its purpose. Casino and Friends does not retain cookies or information obtained through them for longer than necessary. Specific lifetimes, purposes and providers are displayed in the cookie preference centre or cookie details panel available on the website.
First-Party and Third-Party Cookies
First-party cookies are set by Casino and Friends through the casino-and-friends-uk.com domain. Third-party cookies are set or accessed by external service providers whose technology is integrated into the website.
Third parties may provide services such as website hosting, security monitoring, fraud prevention, analytics, payment functionality, customer support, content delivery and advertising measurement. A third party may process cookie data as a service provider acting on our instructions or as an independent controller for its own stated purposes.
Third-party cookies are subject to the relevant provider’s privacy and cookie terms. Optional third-party technologies will not be activated before consent where UK law requires it. Casino and Friends reviews the purpose and necessity of third-party technologies before permitting their use.
Information Collected Through Cookies
Depending on the cookie and your choices, the information collected may include:
- IP address and approximate location derived from it;
- browser, operating system and device type;
- device or cookie identifiers;
- login and session information;
- language and display preferences;
- pages visited and actions taken on the website;
- referring page and navigation path;
- date, time and duration of a session;
- technical errors and website performance information;
- fraud, security and risk indicators;
- consent choices and the time those choices were recorded.
Cookie information may be combined with account information where this is necessary to provide a requested service, protect the account, meet regulatory duties or carry out processing for which you have given consent.
Legal Basis for Processing
The storage of information on your device and access to information already stored there are governed primarily by the Privacy and Electronic Communications Regulations 2003. Where cookie data is personal data, its subsequent processing is also governed by the UK GDPR and the Data Protection Act 2018.
Casino and Friends relies on one or more of the following legal grounds:
- Consent for optional analytics, personalisation and advertising technologies where consent is required.
- Performance of a contract where processing is necessary to provide account functions or services requested by you.
- Legal obligation where processing is required to comply with gambling, financial crime, data protection or other applicable laws.
- Legitimate interests for proportionate activities such as securing the website, preventing fraud and improving service reliability, provided your rights and interests do not override those interests.
A UK GDPR legal basis does not replace the requirement to obtain consent under the Privacy and Electronic Communications Regulations where that consent is required.
Your Cookie Choices
When you first visit Casino and Friends, the cookie banner allows you to accept optional cookies, reject them or select individual categories. Strictly necessary cookies remain active because the website cannot provide essential services securely without them.
Your choice must be freely given, specific, informed and expressed through a clear affirmative action. Closing the banner, continuing to browse or remaining inactive is not treated as consent to optional cookies.
You may change or withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal. Open the cookie preference centre using the cookie settings control available on the website and update the relevant categories.
Casino and Friends records consent and refusal choices to respect your preferences and demonstrate compliance. You may be asked to confirm your choices again when the cookies, purposes, providers or applicable legal requirements materially change.
Managing Cookies Through Your Browser
Most browsers allow you to inspect, block or delete cookies. The procedure varies between browsers and devices, but it can usually be found under privacy, security or site settings.
- Open your browser settings.
- Locate the privacy, cookies or site data section.
- Review stored cookies or select the option to remove them.
- Choose whether to block all cookies, third-party cookies or cookies from selected websites.
- Restart or refresh the browser if required for the change to take effect.
Blocking every cookie may sign you out, prevent account authentication or cause essential parts of Casino and Friends to stop working correctly. Browser controls do not always remove data stored by other technologies, so the website preference centre should also be used where available.
Cookies and Responsible Gambling
Casino and Friends may use necessary technologies to support responsible gambling measures and protect players who have requested restrictions. These technologies can help maintain session controls, recognise account status, apply selected limits and prevent unauthorised attempts to circumvent responsible gambling measures.
Removing cookies does not cancel a self-exclusion, account restriction, deposit limit or other responsible gambling control. Such measures remain attached to the relevant account and continue for the period established under the applicable terms and regulatory requirements.
Users Under the Age of 18
Casino and Friends services are intended only for persons aged 18 or over. The website does not knowingly use optional cookies to profile or target anyone under 18 for gambling advertising.
Security and verification technologies may be used to enforce the age restriction and prevent underage gambling. If information indicates that a person is under 18, access may be restricted and the relevant data handled in accordance with legal and regulatory obligations.
International Data Transfers
Some technology providers may process cookie information outside the United Kingdom. Where personal data is transferred internationally, Casino and Friends applies safeguards required by UK data protection law.
Depending on the destination and provider, safeguards may include UK adequacy regulations, the International Data Transfer Agreement, the UK Addendum to approved contractual clauses or another legally recognised transfer mechanism. Additional technical and organisational protections may be applied where appropriate.
Data Retention and Security
Cookie data is retained only for as long as reasonably required for the stated purpose, compliance obligations, dispute handling and the establishment or defence of legal claims. Retention periods are reviewed according to the type of information, sensitivity, operational need and legal requirements.
Casino and Friends uses proportionate technical and organisational measures to protect cookie information against unauthorised access, alteration, disclosure, loss and misuse. These measures may include access restrictions, encryption, monitoring and security testing. No online transmission or storage system can, however, be guaranteed to be completely secure.
Your Data Protection Rights
Where information obtained through cookies constitutes personal data, you may have the right to:
- request access to your personal data;
- ask for inaccurate or incomplete information to be corrected;
- request deletion of personal data in qualifying circumstances;
- request restriction of processing;
- object to processing based on legitimate interests or direct marketing;
- receive eligible data in a portable format;
- withdraw consent at any time;
- raise a concern about automated decision-making where applicable;
- submit a complaint to the Information Commissioner’s Office.
These rights are subject to statutory conditions and exceptions. Casino and Friends may request information needed to confirm your identity before responding to a data protection request.
External Websites
Casino and Friends may contain links to payment providers, game suppliers, regulatory organisations, responsible gambling services or other third-party websites. Those websites control their own cookies and are not covered by this Cookie Policy.
You should review the privacy and cookie information presented by an external website before accepting its cookies or providing personal information.
Changes to This Cookie Policy
Casino and Friends may amend this policy to reflect changes to website technology, cookie providers, processing purposes, legal requirements or regulatory guidance. The current version will remain available on this website.
Where a change materially affects the use of optional cookies or the basis on which consent was obtained, Casino and Friends will provide appropriate information and request fresh consent where required.
Contact Casino and Friends
Questions about cookies, consent choices or the processing of cookie data can be submitted through the Casino and Friends Contact Us page. Please include enough information to identify the website function, device or browser concerned, but do not send passwords or complete payment card details.
If you remain dissatisfied with the handling of your personal data, you may contact the UK Information Commissioner’s Office through its official website at https://ico.org.uk/. You are encouraged to contact Casino and Friends first so that the matter can be investigated and addressed promptly.