Licence Information
Casino and Friends is operated by Skill On Net Limited, a company incorporated in Malta under registration number C50024. Its registered business address is Office 1/5297, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta.
For services supplied to players in Great Britain, Skill On Net Limited is licensed and regulated by the Gambling Commission of Great Britain under account number 39326. The operator holds an active Remote Casino Operating Licence, reference 039326-R-319358-061. The licence authorises the provision of remote casino games and other approved gambling services, subject to the activities and conditions recorded in the regulator’s public register.
The current licence status and authorised activities can be verified through the Gambling Commission Public Register.
Regulatory Framework and Territorial Scope
Casino and Friends provides remote gambling services to eligible players in Great Britain, comprising England, Scotland and Wales. Availability in Northern Ireland or any other jurisdiction is subject to local legislation, regulatory permissions and the operator’s territorial restrictions. Access to the website does not automatically establish eligibility to open an account or participate in real-money gambling.
Operations for the British market are conducted in accordance with the Gambling Act 2005, the Licence Conditions and Codes of Practice issued by the Gambling Commission, applicable consumer protection rules and other relevant legislation.
Key Regulatory Details
- Trading name: Casino and Friends
- Legal operator: Skill On Net Limited
- Country of incorporation: Malta
- Company registration number: C50024
- Regulator: Gambling Commission of Great Britain
- Regulatory account number: 39326
- Licence type: Remote Casino Operating Licence
- Licence reference: 039326-R-319358-061
- Licensed territory: Great Britain
- Minimum participation age: 18 years
Age and Eligibility Requirements
Casino and Friends is available only to individuals who are at least 18 years old and legally permitted to gamble in their place of residence. The operator may request evidence of age and identity during registration or at any later stage. An account may be restricted while verification is pending.
Providing false personal information, opening an account on behalf of another person or allowing a minor to use an account is prohibited. If an underage person is identified, the account may be closed and transactions handled in accordance with applicable law and regulatory requirements.
Anti-Money Laundering and KYC Controls
Skill On Net Limited applies anti-money laundering and counter-terrorist financing controls consistent with the Gambling Commission’s requirements, the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017 and applicable guidance.
Know Your Customer procedures may require players to provide documents confirming their identity, age, residential address, ownership of a payment method and, where proportionate, source of funds or source of wealth. Verification measures are risk-based and may be repeated when account information changes or transaction activity requires further review.
The operator may delay or refuse a transaction, restrict an account, request additional evidence or report suspicious activity to the competent authorities where required by law. Players must not use Casino and Friends to transfer funds between payment methods, conceal the origin of money or conduct transactions unrelated to genuine gambling activity.
Protection of Personal Data
Personal information is processed in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable privacy legislation. Data may be collected and used for account administration, identity verification, payment processing, fraud prevention, responsible gambling controls, regulatory reporting and the fulfilment of legal obligations.
Appropriate technical and organisational safeguards are maintained to protect personal information against unauthorised access, loss, alteration or disclosure. These safeguards include access controls, secure communications, monitoring procedures and restricted handling of payment and identity information.
Personal data may be shared with payment providers, identity verification services, fraud prevention partners, game suppliers, professional advisers, regulators and public authorities where such disclosure has a valid legal basis. Information is retained only for the period required by law, regulatory obligations or legitimate operational purposes.
Responsible Gambling
Gambling must remain a voluntary form of paid entertainment and should not be treated as a source of income. Casino and Friends maintains responsible gambling controls intended to help players monitor and manage their activity.
Available safeguards may include:
- deposit, loss, wagering or session limits where supported;
- reality checks and access to account activity;
- temporary time-out facilities;
- account closure and self-exclusion;
- financial vulnerability and behavioural monitoring;
- restrictions on promotional communications;
- access to independent gambling support organisations.
Eligible British players may also register with GAMSTOP, the national online self-exclusion scheme. Information and confidential support are available through GambleAware and GamCare. Self-exclusion requests and responsible gambling restrictions are administered in accordance with applicable regulatory requirements.
Game Fairness and Account Integrity
Casino games must operate through approved systems and use independently tested random number generation where applicable. Game rules, return-to-player information and relevant restrictions should be made available before participation. Outcomes cannot be altered in response to the identity, account balance or previous results of an individual player.
The operator monitors accounts for fraud, collusion, bonus abuse, prohibited software, payment misuse and other conduct that may compromise game integrity. Any investigation, restriction or account closure must be carried out in accordance with the applicable terms, licence conditions and legal obligations.
Complaints and Dispute Resolution
A player who wishes to dispute a transaction, account decision, withdrawal, game result or other gambling-related matter should first submit a complaint to Casino and Friends through the support channel stated on the website. The complaint should include the registered account details, a clear description of the issue, relevant transaction references and supporting documents.
- The operator will review the complaint under its internal complaints procedure.
- The player may be asked to provide additional information necessary to investigate the matter.
- A written final response will be issued in accordance with the applicable regulatory complaint-handling period.
- If the dispute remains unresolved after the internal procedure has been completed, the player may refer an eligible gambling transaction dispute to an approved alternative dispute resolution provider.
Casino and Friends uses eCOGRA for eligible alternative dispute resolution matters. A referral should be made only after the operator’s internal complaints procedure has been exhausted. The Gambling Commission does not normally determine individual contractual disputes, but it may receive information concerning suspected regulatory breaches.
Player Responsibilities
Players are responsible for ensuring that their registration information remains accurate, their login credentials are kept confidential and all payment methods used belong to them. They must comply with the applicable Terms and Conditions, game rules, verification requirements and territorial restrictions.
This licence information should be read together with the Casino and Friends Terms and Conditions, Privacy Policy, Cookie Policy and Responsible Gambling Policy. If any conflict arises, mandatory legislation and binding regulatory requirements take precedence.